Getting started · Written tutorial · 3 min read

Respond to a quotation

A guide for customers reviewing a quote, requesting changes or accepting it.

Updated October 9, 2026 · Based on the current Ovrendi workflow

Before you begin

Who this is for: Customers receiving a private Ovrendi quotation link.

The complete private link sent by the quoting company.

1. Open the private link

Use the full link provided by the sender. You do not need an Ovrendi account. Keep the link private: anyone holding it can view the quotation and submit its first response.

2. Read the quotation

Check the customer name, revision, parts and quantities, batch total, currency, validity and terms. Taxes are excluded from the displayed batch total. Use Print / save PDF if you want a copy.

3. Choose your response

Choose Accept quotation, Request changes or Decline quotation. Enter your name and email. A purchase-order number is optional. Explain the required changes in the message when requesting changes.

4. Confirm and submit

Confirm that you are authorized to respond and have reviewed the quotation and terms. Select Submit response and confirm. Wait for the recorded-response message. This action does not charge a payment method.

5. Contact the sender if needed

A recorded response cannot be edited through the same link. Contact the sender if you made a mistake. If the link is unavailable, it may have expired, been revoked or been replaced by a newer quotation; ask the sender for the current link.

Check your result

The page displays Acceptance recorded, Decline recorded or Change request recorded. The sender can review it in their Ovrendi workspace.