Before you begin
Who this is for: Signed-in users reporting an issue.
A short description of the problem and steps to reproduce it.
1. Open Report a bug
Open the application’s Report a bug page. Reports go to Ovrendi’s internal CRM linked to your user and company.
2. Describe one issue clearly
Enter a short title and explain the steps, what you expected and what actually happened. Add the affected page if useful. Include the visible error wording and quote reference, but do not include private approval links or passwords.
3. Submit and confirm
Select Submit report and wait for confirmation. Look under Your recent reports to find the saved report. If submission fails, keep a copy of your description and retry.
4. Add a useful screenshot
Open the report conversation to attach a supported screenshot and provide follow-up details. Crop or obscure confidential customer data, payment information and credentials first.
5. Follow the conversation
Return to the report to read replies and answer follow-up questions. Support is provided by email and in-app messages; phone support is not offered. For a sign-in problem, use the public contact form instead.
Check your result
Your report appears in your recent reports and its conversation contains your message. The public contact form is also available at /contact/.